faqs
Basroc Support: Frequently
Asked Questions
faqs
YOUR BASROC QUESTIONS, ANSWERED
We’ve compiled the most common questions to guide you through every step—from product features and installation to maintenance and warranty—so you can feel confident with Basroc every step of the way.
The Basroc Panel System is a patented external wall cladding solution designed for residential and commercial buildings. It offers a complete insulation layer while being fire-resistant, water-repellent, and sound absorbent. It replaces complexity with certainty. One system covers compliance, performance, and protection, so you can specify with confidence and install without compromise.
Every component is tested to meet or exceed NCC and fire compliance requirements. The system is non-combustible and engineered to achieve FRL 90/90/90 when installed as specified.
Safety isn’t optional. Basroc helps protect your projects, reputation, and team. The Basroc Panel System meets today’s safety standards and is built to stay compliant as regulations change.
Basroc contains no crystalline silica. Panels can be cut with a standard knife, no dust extraction, cutting bay, or mask required on-site. It keeps the worksite safer and simpler. No harmful dust, no extra gear, and no compliance issues related to silica exposure.
Basroc is 100% crystalline silica-free and vapour permeable. It supports energy efficiency, reduces jobsite dust, and helps future-proof your compliance. The system improves thermal performance, avoids silica-related dust during cutting, and meets NCC requirements without relying on restricted or high-risk materials.
Absolutely. Basroc is certified for Class 1 to Class 10 buildings and is the ideal choice for both residential and commercial applications. Its adaptability ensures effective insulation and aesthetic appeal across various building types.
We provide clear, code-aligned install manuals, fixings, and system diagrams. Our team is on hand to support project-specific queries or compliance questions.
Basroc provides full install documentation covering both Direct Fix and Cavity Fix methods, including control joint layouts, fixing patterns, panel cutting instructions, and approved materials. Manuals and spec sheets are available for every component, from panels to flashing, adhesives, and texture finishes. All are aligned with NCC 2022, AS 1530.4, and BAL-FZ requirements.
STILL HAVE QUESTIONS?
